Head of Telemarketing

Are you a dynamic leader with a passion for driving sales and customer engagement? Join Pengiklan Anonim as our Head of Telemarketing and lead a high-performing team in Bali’s vibrant business landscape. In this role, you’ll spearhead our telemarketing operations, focusing on increasing sales and enhancing customer satisfaction. As part of our growing team in Canggu, you’ll have the opportunity to work in a dynamic and innovative environment, contributing to the success of our company’s marketing efforts.

Pengiklan Anonim is a leading company in the marketing industry, known for its innovative approach and commitment to excellence. We are looking for a Head of Telemarketing who can inspire and lead a team of 10-15 telemarketers. You will be responsible for developing and implementing telemarketing strategies, training your team, and ensuring that our sales targets are met. With your strong leadership skills and experience in telemarketing, you will play a crucial role in driving our company’s growth and success.

In this role, you will be responsible for managing a team of telemarketers, setting sales targets, and ensuring that our telemarketing campaigns are executed effectively. You will also be involved in developing and implementing sales strategies, training your team, and monitoring their performance. With your strong communication and leadership skills, you will be able to inspire and motivate your team to achieve our sales goals.

📋 Tanggung Jawab Pekerjaan

• Lead and manage a team of telemarketers, ensuring they are motivated and productive.
• Develop and implement telemarketing strategies to increase sales and customer engagement.
• Set and monitor sales targets, providing regular feedback and support to the team.
• Train and develop the team, ensuring they have the skills and knowledge to excel in their roles.
• Analyze sales data and performance metrics to identify areas for improvement and opportunities for growth.
• Collaborate with other departments to ensure that our telemarketing efforts align with the company’s overall marketing and sales goals.
• Stay up-to-date with industry trends and best practices in telemarketing, applying this knowledge to improve our operations.
• Represent the company at industry events and conferences, building relationships with key stakeholders and partners.

🎓 Kualifikasi & Syarat

• Proven experience as a Head of Telemarketing or similar leadership role, with a track record of success in driving sales and customer engagement.
• A strong understanding of CRM systems, such as Salesforce or HubSpot, and experience in using these tools to manage customer data and sales pipelines.
• Excellent communication and leadership skills, with the ability to inspire and motivate a team.
• A results-driven mindset, with a focus on achieving sales targets and driving revenue growth.
• A bachelor’s degree in Business Administration, Marketing, or a related field, or equivalent experience.
• Experience in working in a fast-paced, dynamic environment, with the ability to manage multiple priorities and meet tight deadlines.
• Strong analytical skills, with the ability to interpret sales data and performance metrics to identify trends and opportunities.
• Knowledge of Indonesian market and consumer behavior, with the ability to develop and implement targeted telemarketing strategies.

🛠️ Keahlian

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